We are staunchly committed to protecting and meticulously safeguarding all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.
We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, feature utilization metrics, and session duration statistics. This information is collected through automated logging systems, cookie tracking, and analytics tools and may include time spent on specific relationship advice articles, interaction with interactive features, and navigation patterns through our romantic guides. The source of this data is our analytics software and server logs. We process this information for several important purposes, including improving user experience, optimizing content delivery, identifying popular features, and enhancing site performance, which enables us to personalize content recommendations, optimize site navigation, and deliver more relevant relationship advice. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.
We may process account data (“account data”), which comprehensively includes email address, username, password hash, account preferences, notification settings, and subscription status. This information is collected through registration forms, account settings updates, and preference management interfaces and may include newsletter preferences, content filtering options, and communication preferences. The source of this data is direct user input during account creation and management. We process this information for several important purposes, including account authentication, service delivery, communication management, and preference tracking, which enables us to provide personalized services, secure access, and tailored content delivery. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes display name, profile picture, relationship status, interests, biographical information, and content preferences. This information is collected through profile creation forms, preference settings, and user-submitted content and may include relationship goals, lifestyle interests, and personal growth objectives. The source of this data is user-provided information and profile updates. We process this information for several important purposes, including personalizing user experience, facilitating community interactions, content curation, and service optimization, which enables us to deliver relevant content, foster meaningful connections, and enhance user engagement. The legal basis for this processing is our legitimate interests in providing personalized services and maintaining an engaging platform environment.
Your Rights:
Right to Access: You have the right to access your personal data, which means you can request and receive a comprehensive copy of all personal information we hold about you. This includes the ability to view your profile information, review your account history, and examine your usage data. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our privacy team at [email protected]. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.
Right to Rectification: You have the right to correct any inaccurate personal data we hold about you and complete any incomplete personal data. This includes the ability to update profile information, correct account details, and modify preference settings. To exercise this right, you can access your account settings directly or contact our support team with specific correction requests. We will respond within 15 days and may require account password verification, email confirmation, and supporting documentation to verify your identity.
Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected. This includes the ability to delete your account, remove profile information, and erase usage history. To exercise this right, you can use our account deletion tool or submit a formal erasure request to our privacy team. We will respond within 30 days and may require account password verification, email confirmation, and identity verification documents to verify your identity.
Right to Restrict Processing: You have the right to limit how we use your personal data if you have concerns about its accuracy or our processing methods. This includes the ability to pause data collection, limit data usage, and temporarily suspend account features. To exercise this right, you can adjust your privacy settings or submit a processing restriction request. We will respond within 15 days and may require two-factor authentication, account verification, and formal written request to verify your identity.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider. This includes the ability to export profile data, download account information, and transfer usage history. To exercise this right, you can use our data export tool or submit a portability request through our privacy portal. We will respond within 30 days and may require account verification, email confirmation, and identity validation to verify your identity.Data Processing and Security Measures
Data Types and Processing
We process Service Data which includes account details, profile information, and service preferences. This processing involves automated collection, storage, and analysis, enabling us to provide personalized relationship advice and content recommendations. For example, in the context of Home – General, this includes customizing relationship guidance and lifestyle content based on user preferences. The legal basis for this processing is legitimate interest and consent, specifically when users actively engage with our platform for relationship and lifestyle advice.
We process Technical Data which includes device information, IP addresses, browser details, and usage patterns. This processing involves automated logging, analysis, and performance optimization, enabling us to deliver a seamless user experience. For example, in the context of Home – General, this includes optimizing content delivery based on device capabilities. The legal basis for this processing is legitimate interest, specifically to maintain and improve service functionality.
We process Communication Data which includes email correspondence, chat messages, and support tickets. This processing involves storage, analysis, and response management, enabling us to provide effective customer support and engagement. For example, in the context of Home – General, this includes responding to relationship advice inquiries and content suggestions. The legal basis for this processing is consent and contract fulfillment, specifically when users initiate communication.
We process Transaction Data which includes purchase history, payment details, and subscription information. This processing involves secure payment processing, record keeping, and subscription management, enabling us to provide premium content access. For example, in the context of Home – General, this includes managing premium relationship coaching subscriptions. The legal basis for this processing is contract fulfillment and legal obligation, specifically for financial record keeping.
We process Preference Data which includes content preferences, notification settings, and personalization choices. This processing involves preference management and content customization, enabling us to deliver tailored experiences. For example, in the context of Home – General, this includes customizing relationship content and lifestyle recommendations. The legal basis for this processing is consent, specifically when users set their preferences.
Security Implementation
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by ISO 27001, GDPR requirements, and CCPA standards, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: 24 months after account closure to comply with legal requirements and facilitate account reactivation
Usage Data: 12 months to analyze user behavior and improve services
Transaction Records: 7 years to comply with tax and financial regulations
Communication History: 36 months to maintain service continuity and reference
Technical Logs: 6 months for security and performance optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy
At amorazz.com, we use various types of cookies to enhance your browsing experience and provide essential website functionality.
Essential Cookies
Essential cookies serve fundamental functions for basic website operations, security, and user authentication. They process login credentials and session data to enable seamless navigation and secure access. For example, these cookies maintain your login status while exploring relationship advice articles and ensure your personal preferences remain private and secure throughout your visit.
Functional Cookies
Functional cookies enhance your experience by remembering your preferences and personalizing content delivery. They enable language selection, regional content customization, and interface optimization. These cookies remember your preferred content categories, such as relationship advice or self-care articles, to provide a more tailored browsing experience.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our content. They collect information about which relationship articles are most popular, how users navigate through our self-love resources, and which features engage our community most effectively. This data helps us improve our content and user experience.
Performance Cookies
Performance cookies assess and optimize website operation by monitoring loading times, identifying technical issues, and ensuring smooth content delivery. They track system performance to ensure our relationship guides, articles, and interactive features load quickly and function properly.
Cookie Management
You can manage your cookie preferences through your browser settings, our cookie consent tool, or your account privacy preferences. We respect your right to control your data and provide easy access to these management tools.
GDPR Compliance
For our European Union visitors, we maintain strict data protection standards including explicit consent mechanisms, data minimization practices, and complete processing transparency. We process only necessary information and maintain clear purpose limitations for all data collection.
CCPA Compliance
California residents enjoy additional privacy rights, including the right to know about collected personal information, request data deletion, opt-out of data sales, and access collected information. We ensure non-discriminatory treatment regardless of privacy choices.
COPPA Compliance
We take special precautions regarding users under 13, implementing strict age verification procedures and parental consent requirements. We limit data collection from young users and provide parents with access rights to their children’s information.
Updates and Changes
We regularly review and update our privacy practices to maintain compliance with evolving regulations. Users receive notifications about significant changes, and we maintain clear documentation of all policy updates.
Contact Information
For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for amorazz.com and covers all associated services within the Home – General industry.